By Nathan McDonald
Are you finding that every morning you wake up to what seems like an endless list of emails? Is that the most productive way to start the day?
Do you feel bogged down?
I have just come back from a list of 145 emails and brought it down to 80! It’s time consuming. So here are some tips to help you manage your emails.
If you are writing longer than a paragraph on an email it is too long. Don’t get caught up in it. Leave these long emails in the inbox while you clear the other and then consider either giving them a call or making a video response. It’s more personal and more time efficient.
Stop Answering The Same Questions
Instead of repeating yourself and wasting valuable time, make use of FAQ’s. A short answer with a link to your FAQ page will save both you and them time.
Clean your Inbox Regularly
Have your emails been in there longer than a month? Either flag them to answer later or file them away. Send a quick email to indicate a timeframe in which it will be answered. Then factor them into your manual to do list or diary. So guys remember to clean it out!
The easiest way to stay on top of your emails is to create a system. Have folders. For example I have a folder for every client, it saves time searching and helps keep me organized.
Last In First out! Always read your last emails first, you will find you can save time answering emails by reading the email train. Don’t waste time answering emails that are no longer relevant.
Send Action Steps
Give timeframes. For example, if I don’t here back by Thursday I will go ahead. If you’ve attended my Sales Training you will know that every correspondence needs a commitment objective.
Have you ever had a problem where someone has misinterpreted the tone of your email? Save yourself time trying to come up with the best response and just call! It’s much easier to straighten this issue out with a phone call.
Check Your Emails Later
First thing in the morning does not always work well for your productivity. Try getting some tasks done and then check your emails, you may find you are in a better frame of mind to answer. Remember if they have emailed you it is rarely urgent and if it is, expect a call.
So guys, if you aren’t trying these strategies already go out and see what a difference it makes! Until next time…